Common Good Labs
Services

Everything you need, crafted with care

Five complementary crafts under one roof — so your website, app, systems, and the servers behind them all feel like they belong together.

Web Development

Sites that earn trust on first glance.

Fast, accessible, beautifully crafted websites that turn visitors into believers. Built on modern, durable foundations that your team can grow.

Talk to us about web development
A responsive website being built and tested on a MacBook and iPhone

What's included

  • Marketing & content sites
  • Headless e-commerce
  • Performance & SEO
  • Accessibility (WCAG)

Custom Apps

Software shaped to how you actually work.

Web and mobile applications built around your real workflows — not a template's idea of them. Reliable, secure, and a genuine pleasure to use.

Talk to us about custom apps
A custom field-service application being tested across a MacBook and iPad

What's included

  • Web & mobile apps
  • Dashboards & portals
  • Integrations & APIs
  • Realtime & offline-first

Systems Design

The invisible plumbing that just works.

We map, design, and build the systems and automations that connect your tools and remove the busywork — so your team can do the work that matters.

Talk to us about systems design
A systems map connecting Shopify, Stripe, Microsoft 365, Google Workspace, and QuickBooks

What's included

  • Architecture & strategy
  • Process automation
  • Data & infrastructure
  • Internal tooling

Server Management

Your server, quietly looked after.

We monitor, patch, and maintain your Windows servers and virtual machines — backups included, and actually restore-tested. You hear from us before you notice a problem, and get a plain-language health report every month.

More on server management
A technician verifying a Dell server and its backup systems

What's included

  • Daily monitoring & alerts
  • Patching & scheduled maintenance
  • Backup & restore verification
  • Monthly health reports

IT Support

A real person who knows your setup.

Unhurried, jargon-free help for small businesses and non-profits — laptops, email, Microsoft 365, networks, new staff, departing staff. One number to call, and someone on the other end who already knows how your office works.

More on it support
UniFi networking, Synology storage, and an office security camera being installed

What's included

  • Help desk for your team
  • Microsoft 365 & Google Workspace
  • Networks, Wi-Fi & firewalls
  • Onboarding & offboarding
How engagements work

Clear, calm, and honest from day one

No bloated retainers, no surprise invoices. Just a straightforward path from idea to launch.

Discovery

A focused conversation and a clear, honest scope. No jargon, no pressure — just a plan you actually understand.

Design

We shape the experience and prove the hard parts early, so you can see and feel it before we build it.

Build

Heads-down craft with weekly demos. Real, working software you can react to every Friday.

Launch & support

We ship, hand over docs a human can read, and stay close. Fair, transparent pricing — no per-seat surprises.

Pricing that respects small and medium businesses

We don't believe in punishing you for growing. No per-seat traps, no enterprise complexity you'll never use. We scope to your real needs and price it fairly — because the point is to help, not to extract.

Get a transparent quote
Questions, answered

Frequently asked questions

Straight answers about what we do, where we work, and how projects run.

What does Common Good Labs do?+

Common Good Labs is a software studio in St. Marys, Ontario that designs and builds websites, custom web and mobile apps, and the internal systems and automations that connect a business's tools. We also provide managed server monitoring and maintenance and everyday IT support. We work with small and medium businesses and non-profits across Ontario and remotely across Canada.

Where is Common Good Labs located?+

Our studio is at 172 Queen St E, St. Marys, Ontario, N4X 0B5. We work with clients throughout Perth County, Stratford, and the surrounding region in person, and with clients anywhere in Canada remotely.

How much does a website or custom app cost?+

Every project is scoped and priced to its real needs rather than a fixed package, so cost depends on the work involved. We give a clear, transparent quote up front with no per-seat traps or surprise invoices. The best way to get an accurate number is to start a short discovery conversation with us.

How does a project with Common Good Labs work?+

Engagements follow four calm stages: Discovery (a focused conversation and an honest scope), Design (we shape the experience and prove the hard parts early), Build (heads-down work with a working demo every Friday), and Launch & support (we ship, hand over plain-language docs, and stay close afterwards).

What technologies do you build with?+

We build on modern, durable foundations — typically Next.js and React for web, with accessible, performance-focused, WCAG-aware front ends. We also handle integrations, APIs, realtime and offline-first apps, data and infrastructure, and process automation for internal tooling.

Do you offer server management and IT support?+

Yes. We manage Windows servers and Hyper-V virtual machines — daily monitoring, patching, scheduled monthly, quarterly and annual maintenance, and backups that we verify by actually restoring a file. We also provide everyday IT support for small businesses and non-profits: workstations, Microsoft 365 and Google Workspace, networks and Wi-Fi, and staff onboarding and offboarding. Full details are on our IT Support page.

Do you work with non-profits?+

Yes. Non-profits and registered charities are a core part of who we serve, for both project work and ongoing IT support, and we price that work accordingly. We also help non-profits take up the discounted and donated software licensing they are eligible for.

Do you only work with clients in St. Marys or Stratford?+

No. We're based in St. Marys and love working with local Perth County and Stratford businesses, but we work remotely with clients across Ontario and the rest of Canada.

Still have a question? Email hello@commongoodlabs.ca or call (226) 779-4828.

Let's build something good together.

Tell us what you're working on. We'll bring the craft, the calm, and the care — and a plan to make it real.